Monday, October 3, 2022
Dear Valued Customer,
It is the time of the year where we join the international community in appreciating you, our customers for the support you continue to give our business. This year’s Customer Service Week runs from 3-7 October under the theme “Celebrate Service.”
We would like to take this opportunity to thank you for your valued support and business over the years. We would not have stood the test of time without your support.
We continue to seek ways to deliver value to you and we are excited to share with you some of the milestones we have achieved so far, this year:
- Launched a tailored suite of products for the NGOs to better aid their operation
- Received a EUR 7,5million Transaction Guarantee Facility from AfDB to better facilitate cross-border trade.
- Concluded a USD10m line of credit with Norsad Capital to facilitate export business
- Ecobank Paris, one of our corresponded banks started clearing individual customers’ USD payments, thus increasing options for cross-border transacting
- Introduced the VISA International Debit Card to help nostro account holders to conveniently transact within and beyond our borders.
- Enabled 3D secure on Prepaid Mastercard & Visa to enhance security as you transact on 3D secure sites
- Launched EezySend, a local remittance service which allows you to send or receive USD at CABS Branches nationwide
Thank you for continuously helping to shape our service offering with your feedback.
As we celebrate you this week, we have exciting activities and giveaways lined up when you visit any CABS Branch or engage with us on our social media pages.
Thank you once again for your valued support.
Happy Customer Service Week.
Regards
Mehluli Mpofu
Managing Director